MC9090 Warm/Cold Boot Procedure

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Motorola MC9090 Warm/Cold Boot Procedure

From time to time, your MC9090 handheld may get stuck on a strange screen, have application problems, or need hardware drivers reinitialized if certain hardware has stopped functioning. For example, reinitializing the scan driver if the scan engine is not detected.

A common resolution to these MC9090 problems is to try to perform a warm boot on the device. Performing a warm boot on a Motorola MC9090 will retain all persistent settings, while a cold boot will restore a MC9090 back to factory default. Follow the steps below to warm or cold boot your scanner based on its Operating System.

Warm/Cold Boot For Windows CE 5.0 Devices:

There are two reset functions, warm boot and cold boot.

  • A warm boot restarts the mobile computer by closing all running programs. We recommend trying a warm boot first.
  • A cold boot also restarts the mobile computer, but erases all stored records and entries in RAM. Data saved in flash memory or a memory card is not lost. In addition, a cold boot returns formats, preferences and other settings to the factory default settings.

Perform a warm boot first. This restarts the mobile computer and saves all stored records and entries. If the mobile computer still does not respond, perform a cold boot.

Performing a Warm Boot

Hold down the Power button for approximately five seconds. As soon as the mobile computer starts to perform a warm boot, release the Power button.

Performing a Cold Boot

A cold boot restarts the mobile computer and erases all user stored records and entries that are not saved in flash memory (Application and Platform folders) or a memory card. Never perform a cold boot unless a warm boot does not solve the problem. Caution: Do not hold down any key, other than the Power button during a rest. Performing a cold boot restores formats, preferences and other settings to the default settings.

Note: Any data previously synchronized with a computer can be restored during the next ActiveSync operation.

To Perform a Cold Boot:

  1. Press the primary battery release on the mobile computer to partially eject the battery from the device.
  2. While the battery is partially released, simultaneously press and release both the handle trigger and the Power button.
  3. Push the battery to fully re-insert it into the mobile computer. One audible click can be heard as the battery is fully inserted.
  4. The mobile computer initializes.
  5. Calibrate the screen.

Warm/Cold Boot for Windows Mobile 5.0 Devices

On Windows Mobile 5.0 devices, you can also perform a warm boot and/or cold boot if you’re experiencing issues with your MC9090s.

  • A warm boot restarts the mobile computer and closes all running programs.
  • A cold boot also restarts the mobile computer and closes all running programs but also resets Real-Time-Clock (RTC). In addition it returns formats, preferences and other settings to the factory default settings.

Data saved in flash memory or a memory card is not lost. We recommend always performing a warm boot first. This restarts the mobile computer and saves all stored records and entries. If the mobile computer still does not respond, perform a cold boot.

Performing a Warm Boot

Hold down the Power button for approximately five seconds. As soon as the mobile computer starts to perform a warm boot, release the Power button.

Performing a Cold Boot

A cold boot restarts the MC9090 mobile computer. The operating system and all applications are restarted. File storage is preserved but settings and configuration will be erased. The Real-Time-Clock (RTC) will be reset. Only perform a cold boot if a warm boot does not solve the problem.

To perform a cold boot:

  1. Press the primary battery release on the mobile computer to partially eject the battery from the device.
  2. On an MC9090-G unit, while the battery is partially released, simultaneously press and release the trigger and Power button.
  3. On an MC9090-K or MC9090-S device, while the battery is partially released, simultaneously press and release the left scan button and the Power button.
  4. Push the battery to fully re-insert it into the mobile computer. One audible click can be heard as the battery is fully inserted.
  5. The mobile computer initializes.
  6. Calibrate the screen.

Still having issues with your MC9090? Contact us today.

We have convenient MC9090 service plans and refurbished MC9090s ready to go.

Need Immediate Assistance?

Call 1-877-2700

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