Resetting Your Intermec CN3
Resetting the CN3
You rarely need to reset the Intermec CN3. If the computer does not resume after pressing the Power button, or if the computer or an application lock up, you may need to reset the CN3. The CN3 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN3:
- Warm booting the CN3 can correct conditions where an application seems to be locked up.
- Cold booting the Intermec CN3 restarts the computer if it seems to be locked up or if a warm boot has no effect. CN3 settings are saved but transaction data may be lost after a cold boot.
- Clean booting the Intermec CN3 erases the computer memory, including all applications and files. Use this method only if warm/cold booting have no effect.
Warm Booting the CN3
You may need to perform a warm boot to correct conditions where an application stops responding to the system.
- Press and hold the Power button for 10 seconds.
- Or, right click on the CN3 via SmartSystems Console and choose Intermec Power Tools > Warm Boot Device from the pop up menu.
Your Computer systematically shuts down, restarts and goes through the initialization process.
Cold Booting the CN3
In some cases where the computer stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.
Note: Cold booting the Intermec CN3 does not guarantee that the cached disk data will be saved, so transnational data may be reset. All other data, such as configuration and network settings, is preserved.
- Press the Power button to suspend the CN3.
- Remove the battery pack from the CN3.
- Use the stylus to press the Reset button on the back of the CN3.
- Replace the battery. The CN3 will cold boot. When the cold boot is complete, the Today screen appears.
Clean Booting the CN3
Caution: A clean boot erases the memory in the mobile computer, including all applications and data files found in the ObjectStore, and loads only the default files and programs required by the CN3 operating system.
If your Intermec CN3 seems to be locked up , try warm booting and then cold booting the computer. If neither method works, use a clean boot to get the CN3 up and running to further troubleshoot.
- Press the Power button to suspend the CN3.
- Remove the battery pack from the back of the CN3.
- Use the stylus to press the Reset button on the back of the unit.
- Insert the battery pack into the CN3 and immediately press and hold the Power button and both buttons on the left side.
- Continue to hold the Power button and both buttons on the left side until a warning message appears on the display.
- Release the Power button and both buttons on the left side, read the message, and press either button on the right side to continue.
- Wait for the CN3 to load files from its ROM.