Warranty Information

Warranty Terms and Conditions

Carlton does not accept returns on any hardware purchases. All hardware sales are final.

• All parts, batteries, components, cables and accessories may be of aftermarket origin, and may not be genuine OEM parts.
• Any equipment purchased from Carlton may be modified from its OEM condition and its OEM condition is warranted solely by Carlton.

• Faulty and/or defective equipment will be repaired or replaced at the sole discretion of Carlton Technologies Inc.
• Please do not ship any faulty product to our warehouse without first contacting Customer Service so that we may determine the nature of the problem and dispatch replacement equipment.

• When available, warranty replacements are shipped overnight for arrival at your facility the next morning.
• Unless otherwise noted, all products are shipped from the continental USA, with all freight charges added to your invoice.