Holland, MI – July 19, 2018
Carlton Technologies, Inc. is celebrating 20 years of professionally servicing, selling, managing and integrating mobile computing devices. Over the last 2 decades, Carlton has supported mobile device uptime for the largest and most successful organizations in the Retail, Manufacturing, Transportation and Logistics, and Warehousing space with their complex technology requirements.
Refurbishing and Repairing Devices Since 1998
In 1998, Ryan Bracken started small with Carlton, outsourcing refurbishment work from the spare room of his apartment. One year later he set up a refurbishment and repair facility in Chicago and the company began the rapid growth trajectory which led to the facility in Holland, Michigan, where its offering has continued to evolve to assist customers through the complexity in their operation.
“Entering our 20th year, we were looking to continue to have a huge impact on our customers’ business,” says Ryan Bracken, CEO, and Founder of Carlton Technologies. “This year we are guiding customers toward mobile devices suited for their unique environment. This pairs nicely with our core offering of mobile device repair and sale of refurbished devices,” Bracken added.
Employee First Organization
Carlton has always been committed to a corporate culture; incorporating the same energy and concern for detail that drove its early success. Bracken took an additional step in his commitment to employees with the creation of an Employee First organization. As an Employee First organization, Carlton recognizes that in order to provide excellent products, services, and experiences, it must have competent, engaged, happy employees behind them.
“Taking care of our people first will allow us to take care of our customers,” says Bracken. “It is as much about the mindset of our leaders and front-line managers, as it is about pay and benefits. Our culture recognizes the blending between home and work life and strives to create a positive employee experience for our team.”
Through building out capabilities, transitioning to a full, end-to-end mobile device solutions provider, and proceeding down the path of an Employee First organization – Carlton is positioned for continued growth.
“We don’t know where technology is going to be in the next 3, 5 or 10 years, but we do know that if we continue to stick to our basic principles and put our employees first, we will continue to make things work better for our customers.”
About Carlton Technologies
For 20 years, Carlton Technologies has been servicing, selling, managing and integrating a wide variety of mobile computing devices, professionally refurbished and brand new, enabling employees to be more productive in the workplace and on the road.
Through strategic partnerships with the major device original equipment manufacturers (OEMs), Carlton offers superior uptime management and excellent service to companies looking to procure or support their large install bases of mobile computers, barcode scanners, or barcode printers. Carlton Technologies provides exceptional support to customers who value great service— and the assurance that their mission-critical equipment will work better every time.