A national shoe manufacturer/retailer
- 246 PDT8146
- 106 PDT6840
- 26 WS1040
- 85 MC9090
OEM could not provide adequate repair service to satisfy the customer who, as a result, requested proposals from a number of suppliers.
Carlton was selected for providing the best balance of service and value. In additional to more dependable service which reduced the overall number of repairs, the Carlton program delivered cost savings by providing seven-day turn times for “normal” periods and three-day turn times during “peak” periods.