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Case Studies


A global marketer of footware and more

Install Base:

  • 300 PDT6846
  • 75 VRC6946


Units were coming back from another supplier quickly enough, but not repaired properly, creating a persistent downtime problem.


Customer selected a Carlton Care Plus (7-day ground) repair program. This saved expenses with longer turn times and increased productivity because the units came back working right—drastically cutting repair frequency.