Tell Us What's Broken

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  Online Customer Center

  You can easily create a Return Merchandise Authorization (RMA) using our Customer Center. Simply select your device from the list and tell us what’s broken and we’ll provide you with a repair price. You then confirm the details and print the RMA to accompany the device(s)you are sending to us. If you can’t identify the issue, check “unknown problem” and ship the device(s). We’ll get back to you with a quote.

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  We Fix All Major Brands

  We repair smartphones and tablets from all major manufacturers, including Apple, Samsung and Blackberry and many others. In all cases, we follow our industry leading seven-step repair process which has proven to deliver good-as-new performance from equipment serviced by Carlton. What’s more, all repairs are covered by a 90-day, comprehensive Carlton warranty.

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  We Fix All Major Issues

  Broken screen, buttons or speaker? Damaged housing, bad battery, board failure, power-up problems? We fix all of them—and more—to work good as new, with all repairs covered by a 90-day Carlton warranty.